Back-Up Care

Family care emergencies can disrupt your whole day. The Bright Horizons® Back-Up Care Advantage® programme can give you peace of mind, providing replacement care when regular arrangements fall through. The Back-Up Care Advantage programme is available to people who have Bright Horizons back-up care as one of their employee benefits.

Now the programme is in the palm of your hand. As a registered user of the Back-Up Care Advantage Programme, you can conveniently schedule care right from your mobile device with the Back-Up Care app. Whether your regular caregiver calls in sick school is closed, or you’re between care arrangements, the Back-Up Care app is your easy, time-saving solution to managing family care challenges while on the go.

Once you sign up, you can use the Back-Up Care app to:

• Request back-up care

• View details of existing reservations

• Cancel a reservation

• Find nearby care options and view each location on a map

• Add confirmed reservations to your calendar

• Get details about your benefit offering

To register for the Back-Up Care Advantage Programme visit backup.brighthorizons.com.